Official Document

mk33 Terms & Conditions

By using this platform, you agree to all of the terms and conditions below. Please read them carefully before playing.

Last Updated: 30 October 2026
Introduction

Purpose of These Terms & Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between the mk33 platform ("Service") and you ("Player" or "User"). By visiting the mk33.today website, opening an account, or playing any games, you are considered to have accepted these Terms.

mk33 reserves the right to amend these Terms at any time. If changes are published on the website and you continue to use the Service, you are considered to have accepted the amended Terms. We therefore recommend that you check this page regularly whenever you use the Service.

If any part of these Terms is unclear, you can ask our customer service team at any time via Live Chat, 24 hours / 7 days.

Section 1

Account Registration Requirements

Age Requirement

The mk33 platform is open only to persons aged 21+. Anyone under 21 is strictly prohibited from using this Service. If an account is found to have been registered with a false age, that account will be closed and funds may be settled accordingly.

One Account Per Person Policy

Each player may only hold one account at mk33. If multiple accounts belonging to the same person are detected — including a family member's account accessed from a device sharing the same IP address — mk33 reserves the right to review and take action on those linked accounts.

Accurate Personal Information

You must provide accurate personal information when registering an account. If inaccurate information is found, bonuses may be forfeited and the account may be suspended. When withdrawing funds, verification using the player's national registration card or national ID card may be requested.

Section 2

Account Management

Account Security Responsibility

Every player is responsible for keeping their account login details (username and password) secure. Sharing this information with any third party is strictly prohibited. All gameplay records and financial transactions made from a player's account are considered that player's responsibility.

Account Suspension

mk33 reserves the right to suspend any account without prior notice for the following reasons:

  • A breach of terms and conditions is found
  • Fraud is committed or suspected
  • Bonus abuse is found
  • The player requests to suspend or close their own account

Records Review

Players can check their transaction history and gameplay records within their account. Any dispute regarding a record must be reported to customer service within 48 hours of the issue occurring.

Section 3

Deposit & Withdrawal Policies

Deposit Terms

Deposit methods available at mk33 are KBZPay, Wave Money, AYA Pay, and CB Pay. The minimum deposit amount is 10,000 Ks. Deposits must be made from a payment method registered in the player's own name. Third-party deposits are not allowed.

Withdrawal Terms

The minimum withdrawal amount is 10,000 Ks. Withdrawals must be processed using the same method used for the deposit. After a withdrawal is submitted, the transfer is normally completed within 30 minutes to 3 hours. Please note that it may take longer if verification is required.

Financial Verification

Before processing a withdrawal, mk33 may request identity verification from the player. This verification is to protect financial security and prevent fraudulent transactions. Players can withdraw winnings earned through gameplay once the verification check is complete.

Section 4

Bonus and Promotions Policy

Welcome Bonus

On your first deposit at mk33, you can claim a 100% welcome bonus of up to 200,000 Ks. To withdraw bonus funds, you must complete a wagering requirement of 20x the bonus amount.

Examples —

  • Deposit 20,000 Ks → Bonus 20,000 Ks → Balance 40,000 Ks → Wagering requirement 20,000 × 20 = 400,000 Ks
  • Deposit 420,000 Ks → Bonus 200,000 Ks (maximum) → Balance 620,000 Ks → Wagering requirement 200,000 × 20 = 4,000,000 Ks

Bonus Restrictions

Please note the following restrictions regarding bonuses:

  • Each bonus can only be claimed once per player
  • If a withdrawal is made before the wagering requirement is met, the bonus will be forfeited
  • VIP tier changes and cashback bonuses may vary depending on your VIP level
  • mk33 reserves the right to change or cancel bonus promotions without prior notice
  • The terms of bonus promotions are displayed on the platform for all players to read

Bonus Abuse

Coordinated play between groups of players to claim bonuses, arbitrage betting, opening multiple accounts, or any other method used to claim bonuses and circumvent betting losses is strictly prohibited. If such activity is found, mk33 reserves the right to void the bonus and any winnings obtained from it.

Section 5

Game Rules

Fair Play Policy

mk33 uses SSL encryption and Random Number Generator (RNG) technology to ensure fair play for all players. Game results for every game are generated in a way that is free from any prior manipulation or deception.

Game Limits

Players must set their own betting budget in advance and play responsibly. When playing football markets, live casino games, slots, or fish shooting games, the specific rules for each game type are displayed in a visible location.

Technical Errors

If a game is incomplete due to a technical error (system error), network disconnection, or game software malfunction, mk33 reserves the right to refund the bet for that game. If a game result is found to have been caused by a technical error, mk33 reserves the right to void that result.

Prohibited Activities

The following activities and behaviors are strictly prohibited:

  • Using betting bots or automated playing software
  • Attempting to hack game code
  • Colluding with others to manipulate gameplay
  • Using another player's account
Section 6

VIP Level Benefits

4 VIP Levels

mk33 has 4 VIP levels, and players can move up based on their playing activity:

  • Bronze — weekly cashback up to 0.2%
  • Silver — weekly cashback up to 0.4%
  • Gold — weekly cashback up to 0.6%
  • Platinum — weekly cashback up to 0.8%

VIP level upgrades depend on a player's consistent play and regular activity. You can ask about level requirements through mk33 customer support.

Cashback and Bonus Eligibility

VIP cashback is paid out weekly based on your VIP level. Cashback funds are available to play with immediately, with no wagering requirements attached. Please note that mk33 customer support may give advance notice of any changes to cashback policies.

Section 7

Responsible Gaming Policy

Right to Request Playing Limits

Players who want to set limits on their gaming can contact mk33 customer support to request deposit limits, a playing break, or a temporary account suspension. mk33 prioritizes responsible gaming and always puts players' wellbeing above football and casino game revenue.

Addiction Prevention

Treat gambling as entertainment, not a way to earn income. Be aware that gambling can be addictive and only play within your means. If you believe you have a gambling problem, please reach out to a relevant professional service. You can read more about responsible gaming here.

Section 8

Intellectual Property and Privacy

Intellectual Property

All content on the mk33 website — logos, designs, images, text, and software code — is protected under mk33's intellectual property rights and legal protections. Copying, distributing, or downloading any of that content without prior permission from mk33 is prohibited.

Privacy Policy

Players' personal data is handled in accordance with mk33's privacy policy. You can read the full policy on the Privacy Policy page.

Section 9

Limitation of Liability

Service Interruptions

mk33 is not liable for losses players experience due to external issues (network problems, server failures, or service interruptions caused by force majeure), but will make every effort to restore the service as quickly as possible. Players will be notified in advance of planned service downtime where possible, though this cannot always be guaranteed.

Player Losses

mk33 does not accept responsibility for gambling losses incurred while playing on mk33. Players are solely responsible for their gaming decisions and any resulting losses.

Section 10

Dispute Resolution Process

Contact Customer Support First

For any issue that arises, players must first contact mk33 customer support via Live Chat or at [email protected]. The mk33 customer support team is available 24/7 in Myanmar language.

Final Decision

When resolving any matter, mk33 will rely primarily on its gaming records and the findings of its review team. That decision is considered final and conclusive for the matter concerned.

FAQ

Terms and Conditions FAQ

Below are frequently asked questions about mk33's terms and conditions.

To withdraw your welcome bonus, you must complete a wagering requirement of 20x the bonus amount. For example — if you receive a 20,000 Ks bonus, you must wager 400,000 Ks in total. Please note that if you withdraw before meeting the wagering requirement, the bonus will be forfeited.

The minimum deposit amount for KBZPay, Wave Money, AYA Pay, and CB Pay is 10,000 Ks. The minimum withdrawal amount is also 10,000 Ks.

Withdrawals are normally processed within 30 minutes to 3 hours. Please note that if identity verification (KYC) is required, it may take longer.

No. Each player may only open one account at mk33. If multiple accounts are found to belong to the same person, those accounts will be reviewed and any bonuses and winnings may be forfeited.

mk33 uses SSL encryption technology to keep players' personal information secure. You can read the full privacy policy on the Privacy Policy page.

If you have a complaint, you can reach mk33 customer service via Live Chat (24 hours / 7 days) or at [email protected]. Support is available in Myanmar language and our trained staff will be happy to assist you.

When mk33 updates the terms and conditions, the "Last Updated" date on the website will be revised accordingly. Continuing to use the platform after changes are published means you accept the updated terms, so please check this page regularly.